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Knowledge Base

Fingerprints Inside of South Africa

 1. South African Police Service

 • In South Africa Finger Prints are obtained from the South African Police Service.

 • Fingerprints must be taken on form SAPS 91 91(a’)

 • Fingerprint taker must complete all details on the form.

 • Fingerprints are only done during office hours and week days.

 • It seems that the SAPS at some Police Stations does not want to give the prints to the    client. Ask for a second set which you provide to us. I

2. By a Document Guru Fingerprint Taker only for Expedited ; Fast Track . ( Only Johannesburg and Pretoria)

2.1. At our offices: Fingerprints can be taken at our offices This is only for use of        obtaining Police Clearance Certificates through Document Guru .

2.2. At your premises In Johannesburg or Pretoria. This is only for use of obtaining Police Clearance Certificates through Document Guru.

Fingerprints Outside of South Africa

 If you are outside of South Africa there are various options to obtain finger prints namely:

 • Your local Police Service.

 • Certified Finger Print Taker.

 • South African Embassy

 • Fingerprint form for use outside of SA only if specific country does not have fingerprint forms.

Electronic Submissions.

 The Criminal Record centre does not accept electronic prints any more.



Lead Time for Police ClearCertificates.

 • Option A : Lead Time 20 to         30 work days

 • Option :  Lead Time 7 to 10        work days

 • Option C : Lead Time 10     to 15work days.

South African Police Clearance Certificates is a Certificate issued by the Criminal Record centre of the SAPS confirming the absence or presence of a individuals criminal Record

This can be a time consuming and difficult process especially due to the changes in application procedures introduces by the Criminal Record Centre of the South African Police Services, whom processes these applications. (Yes we can still assist with processing your applications within the shortest Lead Time possible.)

Document Guru is perfectly placed and situated with our knowledge base, systems and location to make this process easy, time and cost effective.

Documents Needed    Process   Lead Time   Fees   When Required    Knowledge Base

Fingerprints in South Africa     Fingerprints outside South Africa   

Criminal Record Expungement / Removal  Expedited   Fast Track Police Clearance Certificate

Documents needed for a South African Police Clearance Certificate.

 • Full Set of fingerprints

 • Certified copy of your Identity Document or Passport.

 • Application and Indemnity form.

 • Document Guru Client sheet.


 A: Fingerprints done outside of South Africa

 • Obtain the documents as stated above.

 • If all the documents meet the requirements we will lodge

   the application and invoice you accordingly.

 • Very Important if fingerprints are done outside of South-

   Africa they are to be done on that country's fingerprint


   If they do not have a fingerprint form download our version


B: Fingerprints done inside of South Africa

 • Obtain the documents as stated above.

 • If all the documents meet the requirements we will lodge    the application and  invoice you accordingly.

When are Police Clearance Certificates Needed.

PCC are usually needed for work permits, Immigration and on occasion

 for certain occupations.

Changes in Process

The South African Police Service has in their infinite wisdom decided to change the procedure to obtain a South African Police Clearance Certificate.

Process up to 13 July 2018.

Clients could either work through their Police Stations, 3rd parties or hand their applications for Police Clearance in direct at the Criminal Record centre in Pretoria.

What were the advantages of handing in direct at the CRC.

 • Applications did not lay at Police Stations for days and weeks before it was handed in at the CRC.

• The admin burden on the Police Stations was limited as they just took the prints and did not have to handle the cash.

 • Inquiries could be done over the counter. CRC does not answer their phones. We get calls on a daily basis where we are asked to do inquiries as they cannot get hold of the CRC

 • If a mistake was made on the certificate, which was done often, it could be rectified immediately.

New process from Monday 15 July 2018.

Applicants living in South Africa can only hand in at their local Police Station.


 • The cost is minimalist as only the fingerprint fee is paid and no fee is paid to a 3rd party. This option always existed.

 • The same risks with identity theft still exist.

What are the disadvantages of this decision.

 • The fingerprint fee of R 114 is now paid in cash at the SAPS offices. They only accept cash.

 • In the Pretoria area the fingerprints will be delivered by the Police Station to the CRC. This can and will cause delays as per the Police Stations themselves they don’t always have transport.

 • A new admin burden is now places on the SAPS

 • Police Clearances are time sensitive for most applicants and turn around times will be negatively affected.

 • As the same service of legalisation is not to be given to locals, as we understand is going to be delivered to international clients, the client must now collect the certificate from the SAPS and then courier it to the entity whom does the legalisation. Additional courier fee.

 • Rectifying of mistakes will add at least 7 days to the lead time.

 • Queries will be virtually impossible to resolve as the CRC communication via telephone is at the best very poor. They don’t answer their phones.

Applicants from abroad applications must now be handed in at the divisional office whom will deliver it to the Criminal Record Centre.

 • This has been practice with for example Australia.


 • We can’t see any.


 • Delays in turnaround time.

 • There is no way to query the issue as CRC does not answer their phones.

 • SAPS is going to spend money on Legalisation process – Chaos on Chaos.

 • CRC is going to spend 100s of Thousands on Courier fees.

 • Besides the total wastage of manpower, the consequent delay in lead times this will not save clients cost in any way. It is going to add cost and it has put 100's of agents out of a JOB in this country where jobs are scarce, and we encourage entrepreneurs.

 • Last but not least this step will encourage corruption.

The reasoning behind this stance is apparently to curb fraud and identity fraud.

Now let us just for a moment think logically about this what type of fraud can occur with a Police Clearance Certificate.

1. You can substitute the fingerprints at the Police Station of a felon with those of a non felon. Now how would you do this . The person with a criminal record sends somebody to the SAPS with his identity document.

Now when the fingerprints are taken, in SA it can only be done at the SAPS, the Police Officer taking the fingerprints must identify the person , and by completing the fingerprint form confirms his/her identity.

This process stays exactly the same. The new procedure has not changed the fact that the member of the Police Service can make a mistake with the persons identity. We don’t for one moment want to believe that there are corrupt Police members whom will willingly do this.

2. You can pay somebody at the Criminal Record Centre to issue a fraudulent Police Clearance Certificate. With other words omit the criminal offences. According to the Department of International Relations whom authenticates these documents for use international this occurs from time to time.

This process stays exactly the same. The same personnel still works at the Criminal Record Centre and thus the new procedure again does not change the the potential corruption.

3. I was informed by a senior Police Officer with the rank of Colonel on Friday 20 July 2018 that applicants from abroad can send their applications to the regional office whom will hand in the applications at the CRC. When finalised the SAPS will courier it back to the client on the SAPS cost .

Now previously the applicant had to arrange or pay for his own courier or collection cost. I made a wild estimate of say 3000 applications from abroad per month. Let us say the courier cost is R 200 per application.

That means our cash scrapped Police Service whom do not have vehicles and I believe sometimes petrol for vehicles will spend R 600 000 – 00 per month ( I think that will easy equate to 1.5 Police vehicles, plus their petrol per month)

Besides that I think it is so fair that our government pay to deliver documents to people who left our country for greener pastures and our own people must pay to obtain it.

4. For some countries it is a requirement that a Police Clearance Certificate must be Apostilled for countries whom are signatories of the La Hague Convention and those whom are not Embassy Attestation is needed. The usual  procedure was that a agent or courier will collect these documents at the Criminal Record Centre and then take it to the Department of International relations and if unnecessary to the relevant Embassy.

The first scenario is that this certificate is now courier back to the client as per no 3 and then the client must courier it back to a entity in South Africa to Apostille, Authenticate or Attest the certificate. This is while the other documents like birth certificates and qualifications are with a agent, consultant or attorney busy with the Legalisation process. So the client has to pay double courier fee as first they send the fingerprints and other documents to two places ( SAPS and Consultant) . Secondly they have to send the Police Clearance again.

The second rumour we heard, and we hope it is a rumour is that the SAPS will handle the Legalisation process to DIRCO and then to the Embassy. How the Embassy fees, and some of them only accept cash – sometimes up to R 6000 per document – is going to be paid we don't know. Maybe they have already appointed a consultant to do this – we suppose paid by government.

Police Clearance Certificate Questions and Answers

What is a Police Clearance Certificate? A Police Clearance Certificate is a Certificate which confirms criminal convictions or the absence there off.

What shows on a Police Clearance certificate?

Any offence you were charged with and found guilty irrespective of the charge. It can even be for a minor offence like drunk and disorderly. This also includes admissions of guilt for example reckless driving.

What does not show on a Police Clearance Certificate?

Minor traffic offences and bad debt.

When will a Police Clearance Certificate not be issued?

When a person is endorsed as wanted a clearance certificate will not be issued until the wanted status is removed from a persons name.

Where does one apply for a Police Clearance?

In South Africa the Criminal Record Centre which is part of the South African Police Service issues the certificate.

Application can be done through two avenues namely by handing in the application at the local Police or direct at the Criminal Record Centre in Pretoria.

What is needed to apply for a Police Clearance Certificate?

A set of fingerprints on a official form, copy of ID or passport and proof of payment, The following information must be recorded on the fingerprints. Name, surname, date of birth and Identity number. The designation of the finger print taker must be shown.

What is needed for a Police Clearance?

The applicant must provide a full set of his/her fingerprints, preferably taken at their nearest police station. The applicant’s full name, surname, date of birth, place of birth and identity number must also be recorded on the fingerprint form. A copy of the applicant’s identity document or passport must accompany the application. The applicant must present their identity document at the police station, as proof of identity will be required.

What must you take with for your fingerprints?

In South Africa the fingerprint fee in cash, your ID or passport and something to clean your hands with after your prints has been taken.

Are electronic prints accepted?


How long does it take to obtain a Police Clearance?

There any many factors involved bit the clearance generation side takes approximately 25 to 45 working days but unfortunately delays occur which makes a turn around time of 6 weeks plus not uncommon.

This delay can be avoided by using specialists like Document Guru.

Can a Police Clearance be Attested or Legalised for use out side of South Africa?

The certificate can be legalised for use outside of South Africa.

How long is a Police clearance Valid for?

It depends on the target country or organisation but usually between 3 and 12 months with 6 months being the norm.

Can you get more than one copy?

Re-prints can be obtained within the first six months from the original issue.

Can the same finger prints used more than once?

No except for a re-print within the first six months from issue new finger prints must be used for a new application.

From what age can a person get a Police Clearance Certificate?

There is no age restriction but as Records for minors, under the age of 16 ,  is closed no information of offences that happened under the age of 16 will be made public and thus there is no use for clearances for people under 16.

Can a criminal Conviction be removed from a persons name?

Yes if certain criteria is met the criminal offence can be expunged or removed. Please read more here

Are a Police Clearance known by other names or definitions?

Yes here are a few examples: Absence of Police Record, Arrest Record, Arrest Record Certificate, Arrest record check, Arrest record search, Attesting to Presence of a Criminal Record, Attesting to Non-Presence of a Criminal Record, Behaviour Check, Back ground check, Behaviour certificate, Background History Clearance Certificate, Behaviour report, Basic disclosure certificate, Certificate of a Criminal Record, Certified Criminal Records Check, Certificate of Absence of a Criminal Record, Certificate of Clearance, Certificate of Criminal Conduct, Certificate of Criminal Conviction, Certificate of no Criminal conviction,Certificate of No Objection, Certificate of a No Criminal Record, Certificate of Police Record, Certificate of Existence of a Criminal Record, Certificate Good Conduct, Certificate of Judicial and Police Records, Certificate of Non-Existence of a Criminal Record, Certificate of Penal Registry, Certificate of Good Conduct, Certificate of Good Standing, Conviction Check, Conviction Certificate, Court record, Crime record check, Crime check, Crime history verification, Crime Verification, Crime Verification certificate, Crime History Check, Crime History Certificate, Crime Background Check., rime History Certificate, Criminal Background Check, Criminal Behaviour Background Check, Criminal Record Certificate, Criminal Record Check, Criminal Record Clearance, Criminal Record Search,Criminal History Check, Fingerprint Back Ground Check,Fingerprint Clearance, Good conduct Certificate. National Police Check, No Objection Certificate, Non Conviction Certificate, Penal Clearance certificate, Reliability Clearance, Personal Police Clearance, Personal Police Clearance Certificate, Police Certificate, Police Check,

Police Clearance, Police Clearance Letter, Police Clearance Application, Police Clearance Check, Police Clearance Form, Police Record, Police Record C

Complete and Email us this Service inquiry for details.

We can save you the hassle by arranging collection of your fingerprints inside and outside of South Africa.

Download Application for Collection here.